{"id":2668,"date":"2025-02-21T16:41:01","date_gmt":"2025-02-21T14:41:01","guid":{"rendered":"https:\/\/www.ekateriniv.com\/?page_id=2668"},"modified":"2025-03-21T15:03:43","modified_gmt":"2025-03-21T13:03:43","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/www.ekateriniv.com\/en\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]If for any reason you are not satisfied with your purchase, you can return the product to our company at your own expense within 14<u>\u00a0calendar days from receiving your order<\/u>.<\/p>\n<p>A necessary condition for the company to accept the return is the product to be in the conditions received, not to be compromised the packaging of the product, like not labels (paper and fabric) have been removed and accompanied by waterproof sheath and proof of purchase. The product should not be worn or washed for hygienic reasons.<\/p>\n<p>It should also complete the return form enclosed in the package and sent along with the returned item.\u00a0For any questions or assistance please contact info@ekateriniv.com. The returned items must be sent to the following address:<\/p>\n<p>RETURN ADDRESS &#8211; CHANGE PRODUCTS:<\/p>\n<p>Kontarinis Konstantinos, 2 Labrou Katsoni str. ,<br \/>\n16341, Ilioupoli<br \/>\nP. 2112150295, F. 2109708578<\/p>\n<p>Once we will receive the returned item and we will check its condition, we will immediately proceed with your request. The return can be done either by changing the product or issue a credit or refund.<\/p>\n<ul>\n<li><strong>Change product, color or size:<\/strong>\u00a0You can change each product only once. You can change a product with another or with a corresponding different color or size WITHIN 14 DAYS FROM RECEIVING YOUR ORDER. In this case, the return costs and the costs of the new mission are covered by you.<\/li>\n<li><strong>Refund:<\/strong>\u00a0Once the returned items will be received and checked , refunds will immediately proceed. Refunds are made to the credit card or bank account that you used to pay for the order or to the bank account you indicate if the purchase was made on delivery.\u00a0For past collections products (ss2020, ss2019, ss2018) the refund is not possible.<\/li>\n<li><strong>Credit Version:<\/strong>\u00a0The credit balance will be credited to your account and can be used within six months since the date of product return.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]If for any reason you are not satisfied with your purchase, you can return the product to our company at your own expense within 14\u00a0calendar days from receiving your order. A necessary condition for the company to accept the return is the product to be in the conditions received, not to be compromised [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2668","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns Policy - EKATERINI V. swimwear<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ekateriniv.com\/en\/returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns Policy - EKATERINI V. swimwear\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]If for any reason you are not satisfied with your purchase, you can return the product to our company at your own expense within 14\u00a0calendar days from receiving your order. 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